Quick Erase only deletes files, not the partition or formatting then re-creates the folders such as My Documents, Music, etc.Īfter considering your options, click the ‘Erase Now’ button to confirm. Full Erase will wipe all data, which will make your WD Passport completely clean and reset it back to its factory settings. On the Erase window, choose either Full Erase or Quick Erase. When the WD SmartWare window opens, click the ‘Options’ tab, then select ‘Erase’ from the list of available tasks.
Next, connect your WD Passport drive to your computer using the supplied USB cable. First, make sure you back up all of your important data and files to an external hard drive or an online storage service once you reset your Passport, all data stored on it will be erased. Resetting your WD Passport back to its factory settings is an easy process.
